Refund policy

Refund Policy:

If for any reason you are not completely satisfied with your purchase, we offer a 14-day refund policy. To be eligible for a refund, the item(s) must be unworn, in the original packaging, with its tag and in the same condition as when it was received. Refunds will be processed in the original payment method within 5-7 business days after we have received and inspected the returned item(s). Please note that shipping and handling fees are non-refundable.

Exchange Policy:

We understand that sometimes you may need to exchange an item. We offer a 14-day exchange policy for items that are unworn, in the original packaging, with its tag, and in the same condition as when it was received. To exchange an item, please contact our customer service team through Chat with us, and we will provide you with instructions on how to proceed.

Please note that you will be responsible for the shipping and handling fees associated with the exchange, and we recommend that you use a trackable shipping service to ensure the safe and timely delivery of the item(s).

Defective or Damaged Items:

If you receive an item that is defective or damaged, please contact our customer service team within 48 hours of receiving the item. We will be happy to replace the item free of charge or offer a refund if a replacement is not available.

At Linclere Lounge & Sleepwear, we take pride in the quality of our products and the satisfaction of our customers. We are committed to ensuring that you are completely happy with your purchase, and our customer service team is always available to assist you with any questions or concerns you may have.